FAQ's

We do customize carpets and have done so previously for official state buildings, consulates and hotels.Please do be cognizant that customizing a carpet is both labour and resource intensive and will also take some time and collaboration at all stages of the process -From design to making a naksha, dyeing the yarn and weaving rug allow for a minimum time of 1-1 1/2 months from commissioning. You can fill up our custom form with all your requirements so that it is ready as per your expectations.
Our rugs are export quality rugs and are shipped to 30 countries for over 35 years. We are high-quality manufacturers with a vertically integrated setup that includes – yarn processing, weaving, finishing, packing all under one roof. Be assured, that your rug will be made using the finest raw materials and high-quality craftsmanship.
While we have made every effort to get our products clicked in the highest resolution, we cannot guarantee that your monitors or screen display of any color will be completely accurate.
All of our payments are processed through highly trusted and industry's top payment gateway provider CCAvenue. CCAvenue, our backend and our hosting partners use SSL (Secure Sockets Layer) encryption to protect your purchase information. SSL enables encryption (scrambling) of sensitive information during your online transactions.
Unfortunately, once your products have been dispatched, it would not be possible to change the shipping address. Hence, please ensure to provide accurate shipping information-name, street, apartment number, zip code, phone number etc.
The sizes for old and antique carpets are based on the above standard but as nomads and tribals usually weave them, they can vary in their dimensions by a few feet or inches. The standard sizes in new wool carpets are
  • 3x5 feet
  • 4x6 feet
  • 5x8 feet
  • 6x9 feet
  • 8x10 feet